Privacy & Security

Aa89 Privacy Policy — Your data is our responsibility

Aa89 takes your personal information seriously. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure.

Last Updated: 1 January 2026
Version 2.8
Bengali (bn-BD)

aa89 Security Standards

SSL encryption256-bit
Data encryptionAES-256
KYC Verification Reliability99.7%
Sharing Data with Third PartiesZero
Server Uptime99.9%

GDPR compliant

Aa89 complies with international data protection regulations (GDPR). Your consent is always required before we collect your data.

Our Privacy commitment

Aa89 manages your personal data according to six core principles.

Encrypted Storage

All your data is stored with AES-256 encryption. No unauthorised party can access or read your information.

AES-256
Consent-Based Use

Aa89 never collects or uses your data without your consent. Every data point has a clear, defined purpose.

Consent-Based
No Third-Party Sales

Aa89 will never sell your personal data or share it with marketing companies under any circumstances.

Zero Sales
Minimal Collection

Only the data necessary to provide our services is collected — nothing more.

Data Minimisation
Your controls

You have the right to view, correct, and delete your personal information at any time — just submit a request.

User Rights
Specific retention period

Once no longer needed, data is securely deleted after a set period — it is never retained indefinitely.

Data Retention
1

Introduction & Scope

The aa89 platform (hereinafter referred to as "aa89", "we", or "the Company") places the highest priority on protecting your personal data. This Privacy Policy applies to all aa89 services, websites, and applications.

By accessing the aa89 website, creating an account, or using any of our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.

This policy has been prepared in accordance with international privacy regulations and is updated regularly. The latest changes take effect as of the date shown at the top of this page.

aa89 endeavors to comply with international data protection regulations, including GDPR, as well as applicable regional data protection laws.
2

What Data We Collect

Aa89 collects information in several ways. The types of data collected are detailed below:

Data typeExamplePurpose of collectionMandatory?
Identity InformationName, date of birth, NID numberKYC VerificationYes
Contact InformationEmail, Mobile NumberAccount ManagementYes
Payment InformationBKash number, bank detailsTransaction ProcessingYes
Gaming DataBetting history, win/loss recordsService Improvement, AMLAutomatic
Device InformationIP address, browser typeSecurity & Fraud PreventionAutomatic
KYC DocumentsNID photo, selfieAge & Identity VerificationOn Withdrawal

How Your Data Is Collected:

  • Directly: Via registration forms, KYC submissions, and support communications.
  • Automatic: Via cookies, web beacons, and server logs.
  • From third parties: Via payment providers and identity verification services.
We do not collect: Social media passwords, bank PINs, or OTP codes. If anyone asks for this information, it is fraud — contact aa89 Support immediately.
3

How We Use Your Data

Aa89 uses collected data for specific, legitimate purposes. Each purpose is clearly outlined below:

  • Account management: Managing login, password recovery, and account settings.
  • Payment Processing: Deposit confirmation and withdrawal processing.
  • KYC Verification: Age and identity verification — a legal requirement.
  • Fraud Prevention: Detection of suspicious activity and account protection.
  • AML Compliance: Fulfilling legal anti-money laundering obligations.
  • Customer Support: Resolving support tickets, complaints, and enquiries.
  • Service Improvement: Analysing and improving the user experience.
  • Promotions (with consent): With your consent, we'll keep you informed about bonuses and offers.
Consent Management: To stop marketing emails or SMS, unsubscribe via Account Settings at any time or email us at [email protected].
4

Data Storage & Retention Periods

Aa89 does not retain your data longer than necessary. Each data category has a defined retention period:

Data TypeRetention PeriodReason for Deletion
Account Information5 years after account closureLegal Obligations
Transaction Records7 YearsIn compliance with financial regulations
KYC Documents5 yearsAML Regulations
Gaming History3 YearsResponsible Gaming
Support conversations2 yearsService Quality Assurance
Cookie Data13 MonthsInternational Standards
Server Logs6 MonthsSecurity Review

Once the retention period ends, data is securely deleted — unless a legal obligation requires us to keep it longer.

5

Sharing Data with Third Parties

Aa89 does not sell your data. However, limited information may be shared in certain specific circumstances:

  • Payment Providers: bKash, Nagad, Rocket — minimum information required to process transactions.
  • KYC Service Providers: Identity verification — contracted partner.
  • Legal Authorities: Upon a valid court order or lawful government request.
  • Game Providers: Only information essential to operating the games.
  • Security Services: For fraud and AML monitoring.
Contractual protection: All third-party partners of aa89 are bound by strict confidentiality agreements and may only use your data for the specific purposes defined.

International data transfers are conducted in compliance with GDPR and applicable international regulations.

6

Cookies & tracking technologies

The aa89 website uses cookies and similar technologies. Cookies are small text files stored in your browser.

Cookie Controls: You can disable analytics and preference cookies from your browser settings. However, disabling strictly necessary cookies may cause certain features of the site to stop working.
7

Security Measures & Protective Technologies

Aa89 uses industry-leading security technology to keep your data safe. Our security layers are outlined below:

SSL/TLS Encryption

All communication between your browser and aa89 servers is encrypted with 256-bit SSL — banking-grade protection.

Database Encryption

All sensitive data stored by aa89 is protected with AES-256 encryption, making it unreadable even in the event of direct database access.

Two-Factor Authentication

With 2FA enabled, an OTP is required at login — so even if your password is compromised, your account stays secure.

24/7 Security Monitoring

Automated systems continuously monitor for suspicious activity and take immediate action when required.

Regular Security Audits

Third-party experts conduct regular Penetration Testing and security audits.

In the Event of a Data Breach: In the event of a data breach, aa89 will notify affected users by email within 72 hours and take all necessary corrective action.
8

Your Privacy Rights

As an aa89 user, you have the following rights regarding your personal data:

Right to Access

The right to know what personal data we hold about you.

Right to Rectification

The right to correct any inaccurate or outdated information.

Right to Erasure

The right to request deletion of your personal data under certain conditions.

Right to Restrict Processing

Request to temporarily pause the processing of your data.

Right to Data Portability

The right to download your data or transfer it to another service.

Right to object

The right to object to the processing of your data for specific purposes.

To exercise any of these rights, email [email protected]. Requests are typically responded to within 30 days. If any data cannot be deleted or processing cannot be restricted for legal reasons, you will be informed accordingly.

Regarding Data Rights Requests: [email protected] or [email protected]. Please include your account email and a description of your request.
9

Child Protection Policy

Aa89 services are exclusively for users aged 18 and above. We do not knowingly collect or store any personal data from minors.

  • Date of birth verification is mandatory at registration — users under 18 cannot create an account.
  • Age is verified as part of the KYC process.
  • Any data collected relating to a minor will be permanently deleted upon request without delay.
  • If parents have concerns, they can report to [email protected].
For Parents: If your child has created an aa89 account, notify us immediately at [email protected]. The account will be closed and all associated data will be deleted.
10

Privacy Policy Updates

Aa89 may update this Privacy Policy from time to time. When changes are made:

  • For major changes, you will be notified by email at least 30 days in advance.
  • The "Last Updated" date at the top of this page will reflect any changes.
  • If you do not agree to the updated policy, you may close your account and request deletion of your data.
  • Continued use of the service after any changes constitutes your acceptance of the updated policy.
11

Contact & Data Requests

For any questions about our Privacy Policy or to exercise your data rights, please get in touch with us:

Privacy email

[email protected] — for all data rights and privacy-related requests.

General Support

[email protected] or live chat — support available in Bangla, 24/7.

For all privacy requests, please contact us from your registered email address. We typically respond within 14 business days.

General FAQs

Answers to the most frequently asked questions about aa89 accounts and services.

Forgot your password? No worries — recovering your aa89 account is straightforward. Head to the login page and click the "Forgot Password?" link. Enter your registered email address and you'll receive a password reset link within a few minutes. Click the link and set a new password — ideally at least 8 characters, including one uppercase letter and one number. If the email doesn't arrive, check your Spam or Promotions folder. Still no luck? Email [email protected] or reach out via live chat. Please note that for security reasons, password reset links typically expire within 1 hour.

aa89's VIP programme typically features five tiers — Silver, Gold, Platinum, Diamond, and Elite. Each tier requires a specific monthly deposit amount or betting points to reach. VIP members enjoy: larger bonuses and cashback compared to standard members (up to 15%), higher withdrawal limits (unlimited at Elite tier), a dedicated Account Manager available directly via phone or WhatsApp, invitations to exclusive events, faster withdrawal processing (priority queue), and early access to new games. Full details on VIP tiers and benefits are available in the VIP dashboard. For more information, contact [email protected].
Safe & Secure

With Peace of Mind Play at aa89

Your data is fully protected. Enjoy a worry-free gaming experience at aa89, secured by 256-bit SSL, AES-256 encryption, and 24/7 security monitoring.

SSL Secured
KYC Verified
No Data Sales
GDPR compliant
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