Aa89 Terms & Conditions — Complete Guide

These Terms & Conditions constitute a legally binding agreement between the aa89 platform (hereinafter "aa89" or "we") and its users (hereinafter "you" or "user"). By browsing the aa89 website, creating an account, making a deposit, or using any gaming or betting service, you are deemed to have fully accepted these Terms & Conditions.

Aa89 reserves the right to update these Terms & Conditions from time to time. For significant changes, users will be notified via email or an in-platform announcement. Continued use of the platform after any changes constitutes acceptance of the updated terms.

These Terms & Conditions were prepared in Bengali. In the event of any translation, the Bengali version shall be considered the definitive text.

To open an account with aa89, the following requirements must be met:

• You must be at least 18 Years must be.
• Online gaming must be legal in your country or region of residence.
• Each individual may only One Account can open.
• All details provided at registration — name, date of birth, email address, and mobile number — must be fully accurate.
• Aa89 staff and employees are not permitted to open accounts.

After registration, aa89 may request identity verification (KYC) documents at any time. Failure to comply may result in the account being temporarily or permanently suspended. KYC documents typically include a National ID, passport, or birth registration certificate.

Users are solely responsible for keeping their account password and login credentials confidential. Sharing this information with anyone else is strictly prohibited.

Aa89 regularly offers a variety of bonuses and promotions. Each offer comes with specific terms that must be read before claiming any bonus.

• Bonuses cannot be withdrawn until the applicable wagering requirements have been met.
• The maximum single bet from a bonus balance is generally 10% of the total bonus or ৳500 — whichever is lower.
• Multiple bonuses cannot be active at the same time unless explicitly stated otherwise.
• Aa89 reserves the right to void bonuses and investigate accounts where bonus abuse is suspected.
• When using a bonus on an Accumulator bet, each selection must have minimum odds of 1.50.

Aa89 supports Bangladesh's most popular payment methods. All transactions are conducted in Bangladeshi Taka (BDT).

Important Withdrawal Rules:

• Withdrawals must be made using the same method used for the original deposit (Anti-Money Laundering policy).
• Withdrawals will not be processed until KYC verification is complete.
• The daily maximum withdrawal limit is ৳50,000 (separate limits apply for VIP members).
• The maximum weekly withdrawal limit is ৳2,00,000.
• Aa89 reserves the right to delay or suspend withdrawals on transactions deemed suspicious.
• If a chargeback is filed with a bank or payment provider before notifying aa89, the account will be terminated.

All betting and gaming on aa89 is governed by the following rules.

Sports Betting:

• The minimum bet for both pre-match and live betting is ৳200.
• Once a bet is confirmed, it cannot be cancelled (except in the case of a system error).
• If a match is cancelled before it begins, the stake will be refunded.
• If incorrect odds are published, aa89 reserves the right to void or amend the affected bets.
• If one leg of an Accumulator bet is voided, that selection will be counted as 1.00.

Casino & Live Gaming:

• The RTP (Return to Player) rate for each game is listed in that game's information section.
• If a game is interrupted due to a network issue, the stake will be refunded.
• In the event of a dealer error in Live Casino games, the decision of the senior pit manager is final.
• Winnings resulting from a software error or technical glitch will be voided.

The following activities are strictly prohibited on the aa89 platform and violations will result in serious consequences:

• Multiple Accounts: Operating multiple accounts under the same identity.
• Bonus Abuse: Attempting to claim bonuses without meeting their terms, or artificially fulfilling wagering requirements.
• Collusion: Attempting to win through pre-arranged collusion among multiple players.
• Scalping / Arbitrage Betting: Attempting to profit risk-free by exploiting differences in odds.
• Software Use: Use of bots, auto-clickers, or any other automated software.
• False Information: Providing false identity information or fraudulent documents.
• Money Laundering: Using the platform for money laundering.
• Platform Hacking: Any attempt to gain unauthorized access to the system.

Aa89 is an entertainment platform. Winnings from gaming are not a guaranteed source of income. The following limitations apply:

• Aa89 is not liable for any financial losses incurred by users — gaming is undertaken entirely at your own risk.
• Aa89 is not liable for temporary service interruptions caused by technical issues.
• Any game interruption caused by an internet connection issue is the user's responsibility.

Responsible Gaming Tools:

• Deposit Limit: Set daily, weekly, and monthly limits.
• Loss Limit: Betting is automatically stopped upon reaching a specified loss amount.
• Session Timer: An alert notification will be sent after a set period of time.
• Self-Exclusion: Account suspension ranging from 1 day up to 5 years.
• Reality Check: Regular win/loss summary.

Aa89 collects, stores, and processes users' personal data. For more details, please refer to our Privacy Policy Read.

• Information collected: name, email, mobile number, date of birth, payment details, and gaming history.
• How your data is used: account management, KYC verification, fraud prevention, and compliance with legal obligations.
• Aa89 never sells personal data to third parties.
• Information may be disclosed in response to valid requests from legal authorities.

Users may close their account at any time. aa89 also reserves the right to close or suspend an account where specific grounds exist.

Closed by User:

• Email [email protected] or submit a request via Live Chat.
• Please withdraw any remaining balance before closing your account (KYC verification required).
• Requests to reopen an account during a Self-Exclusion or cooling-off period will not be accepted.

Closed by aa89:

• Upon verified evidence of a rule violation.
• Accounts inactive for an extended period (no activity for more than 12 months).
• Failure to provide KYC documents.
• When required by a competent legal authority.

Aa89 reserves the right to modify, amend, or remove these Terms & Conditions — in part or in full — at any time.

• For significant changes, users will be notified at least 7 days in advance via email or an in-platform notification.
• Minor updates or corrections may take effect immediately.
• Continued use of the platform after any changes will be considered acceptance of the updated Terms.
• If you do not accept the changes, you have the right to close your account.

Any dispute between aa89 and a user will be resolved through the following process:

• Step 1: Submit your complaint to [email protected]. A response will be provided within 48 hours.
• Step 2: Escalation to senior management — resolved within 7 business days.
• Step Three: If necessary, disputes may be referred to an international gaming arbitration body.

This agreement is governed by international gaming law. In the event of a dispute, the jurisdiction of the International Arbitration Court shall apply.

For any questions or complaints regarding these Terms & Conditions, please contact us through the following:

Aa89 offers support in Bangla — tell us your issue in your own language, and we'll sort it out.